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ONLY PUNTS PTY LTD
PRIVACY POLICY.

Last updated 15 September 2026

This Privacy Policy explains how Only Punts Pty Ltd (ABN 15 676 004 363) (“Only Punts”, “we”, “us” or “our”) collects, holds, uses and discloses your personal information when you use our services (“Services”), including when you do any of the following.

 

  • Visit our website at onlypunts.au, or any other website of ours that links to this Privacy Policy.

  • Download and use our mobile or web application (the “App”), which provides tips, ratings and insights generated by our algorithmic and statistical selection model.

  • Take out a membership and receive selections, analysis and other content from our team by email and through our Discord community (the “Community”).

  • Contact us, or engage with our marketing, promotions or social media.​

 

We handle personal information in accordance with the Australian Privacy Principles in the Privacy Act 1988 (Cth). If you do not agree with this Privacy Policy, please do not use the Services. If you have questions, contact us at contact@onlypunts.au.

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1. WHAT INFORMATION DO WE COLLECT?


In short, we collect the information you give us, information generated when you use the Services, and limited information from other providers such as Discord and payment providers.


Information you give us. Depending on how you use the Services, this may include your name, email address, phone number, date of birth or confirmation of age, billing address, username and password, Discord username and user ID, your racing and betting preferences, the acknowledgements you give when you sign up, messages you send us or post in the Community, screenshots you choose to upload to the App (for example, of a bookmaker bet slip), survey and testimonial responses, and anything else you choose to provide.


Payment information. Payments are processed by Stripe, Apple or Google. We receive confirmation of payment and limited transaction details, but we do not receive or store your full card number. Their privacy notices are at stripe.com/au/privacy, policies.google.com/privacy and apple.com/legal/privacy.


Information collected automatically. When you use the Site or App, we and our service providers collect device and usage information such as IP address, device identifiers, operating system, browser type, pages and tips viewed, app crashes and errors, approximate location (country or region) and the times at which you use the Services. If you allow push notifications, we hold the token needed to send them. You can turn them off in your device settings.


Information from other providers. We receive limited information from Discord (such as your Discord username and membership status), from payment providers (payment status and refunds) and from app stores (subscription status).


Sensitive information. We do not ask for sensitive information. If you tell us that gambling is causing you harm or that you have excluded yourself from wagering, we treat that as sensitive information. We use it only to manage your membership, to stop sending you selections and marketing, and to point you to support, and we do not share it except as required by law.

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2. HOW DO WE USE YOUR INFORMATION?


In short, we use your information to provide and improve the Services, manage your membership and payments,
communicate with you, keep the Services safe and comply with the law.


We use personal information for the following purposes.

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  • To create and manage your account and membership, verify that you are 18 or over, and manage the Community.

  • To deliver selections, App outputs, analysis and other content to you by email, push notification and through the Community.

  • To process payments, renewals, cancellations and refunds.

  • To respond to your questions, complaints and requests.

  • To keep records of the acknowledgements you give when you sign up, of our published results, and of complaints and refunds, so that we can meet our legal obligations.

  • To send you marketing about our Services where you have not opted out (see section 8).

  • To moderate the Community, detect and prevent fraud, abuse and misuse, protect the confidentiality of member content and enforce our Terms and Conditions.

  • To analyse how the Services are used so we can improve them.

  • To comply with our legal obligations and respond to lawful requests.

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3. WHO DO WE SHARE YOUR INFORMATION WITH?


In short, we share information with the service providers we use to run the Services, in a business sale, and where the law requires. We do not sell personal information.


We may disclose personal information to the following.

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  • Service providers who help us operate the Services, including payment processors (Stripe, Apple, Google), our email delivery and customer support tools, our website and cloud hosting providers, the provider that develops, hosts and maintains the App, analytics providers, and Discord. Our providers may only use your information to provide services to us.

  • A purchaser or successor of our business, or a party we negotiate with about a sale, merger or financing, subject to appropriate confidentiality protections.

  • Regulators, courts and law enforcement where required or authorised by law, to enforce our Terms and Conditions, or to protect our rights or the safety of any person.


We do not share your personal information with wagering operators or affiliate partners. If you follow an affiliate link, the operator may know that you arrived from our Services, and any information you then give the operator is governed by its privacy policy.

 


4. IS YOUR INFORMATION SENT OVERSEAS?


In short, some of our service providers store or process information outside Australia, mainly in the United States.

 

We are based in Australia, but some of the providers listed in section 3 (including Discord, Stripe, Apple, Google and cloud hosting and email providers) store or process information in the United States and other countries. We take reasonable steps to ensure that overseas providers protect your information, including by dealing with providers that are bound by their own privacy commitments, but those countries may not have privacy laws equivalent to Australia’s.

 


5. DISCORD AND OTHER PLATFORMS


In short, when you use Discord, social media or a linked website, that platform collects information under its own privacy policy.


Our Community is hosted on Discord. To join, you need a Discord account, and Discord collects and handles your information under its own privacy policy, which we do not control. Anything you post in the Community can be seen by other members and by our team. Please do not post personal, financial or bookmaker account details in the Community. The same applies to our social media pages and to any website you reach through a link on our Services.

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6. COOKIES AND ANALYTICS


In short, we use cookies and similar technologies to run the Site, remember your preferences and understand how the Services are used.


We use cookies, pixels and similar technologies on the Site and App to keep you logged in, remember your settings, keep the Services secure and measure how they are used. We may use analytics tools from other providers, such as Google Analytics, for this purpose. You can control cookies through your browser settings, and you can opt out of Google Analytics at tools.google.com/dlpage/gaoptout. Some features may not work if cookies are disabled.


7. APP OUTPUTS, SCREENSHOTS AND YOUR DATA

 


In short, our App outputs are generated from racing data, not from your personal information. Screenshots you upload are used only to provide the feature you have chosen to use.


The tips, ratings and insights in the App are generated by our algorithmic and statistical model from racing form and historical results. We do not use your personal information to generate them, and we do not use your personal information to train AI models of other providers. Where the App allows you to upload a screenshot (for example, to assess a bet), the image is processed to provide that feature and is stored only for as long as needed for that purpose and for troubleshooting. Do not upload screenshots that show login details, payment details or another person’s information.

 


8. MARKETING AND COMMUNICATIONS


In short, as a member you will receive selections and service messages. You can opt out of marketing at any time.

 

If you are a member, we will send you selections, results and service messages (such as renewal reminders, changes to our terms and responsible gambling information) by email, push notification and through the Community. These are part of the Services and you cannot opt out of them while you are a member. We may also send you marketing about our Services and offers by email or push notification. You can opt out of marketing at any time by using the unsubscribe link in any marketing email, adjusting your device settings or contacting us, and we will act on your request promptly, in accordance with the Spam Act 2003 (Cth). If you tell us that gambling is causing you harm, we will stop sending you marketing.

 


9. HOW DO WE KEEP YOUR INFORMATION SAFE?


In short, we use reasonable technical and organisational measures to protect your information, but no system is completely secure.


We protect personal information using measures such as encryption in transit, access controls, secure hosting and staff and contractor confidentiality obligations. However, no transmission over the internet or method of storage is completely secure, and we cannot guarantee that unauthorised parties will never defeat our security. You are responsible for keeping your password and Discord account secure. If we experience a data breach that is likely to result in serious harm, we will notify you and the Office of the Australian Information Commissioner as required by law.

 


10. HOW LONG DO WE KEEP YOUR INFORMATION?


In short, we keep your information while you have an account and for as long afterwards as we need it for legal, accounting or dispute purposes.


We keep your personal information for as long as you have an account with us and for a reasonable period afterwards. We keep records of payments, refunds, complaints, the acknowledgements you gave when you signed up, and our published results for at least seven years, because we need them to meet tax and consumer law obligations and to deal with any dispute. When we no longer need personal information, we delete it or remove the details that identify you.

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11. DO WE COLLECT INFORMATION FROM MINORS?


In short, the Services are for people aged 18 or over. We do not knowingly collect information from anyone under 18.


Because the Services relate to racing and wagering, we do not knowingly collect information from, or market to, anyone under 18, and we do not knowingly allow anyone under 18 to create an account or join the Community. We may ask you to verify your age. If we learn that we hold information about a person under 18, we will close the account and delete the information as soon as practicable. If you believe we may have collected information from a minor, please contact us at contact@onlypunts.au.

 


12. ACCESS, CORRECTION AND COMPLAINTS


In short, you can ask to access or correct your information, and you can complain to us or to the OAIC.

 

You can ask us for access to the personal information we hold about you, or ask us to correct it, by emailing contact@onlypunts.au. We will respond within a reasonable time and will not charge you for making a request. You can also update most of your details in your account settings, and you can ask us to close your account and delete your information, subject to the records we must keep under section 10.


If you have a privacy complaint, please contact us first and we will investigate and respond within 30 days. If you are not satisfied with our response, you can complain to the Office of the Australian Information Commissioner at oaic.gov.au.

 


13. USERS OUTSIDE AUSTRALIA


In short, the Services are intended for people in Australia. If you use them from elsewhere, local privacy laws may give you additional rights.


The Services are designed for people in Australia and your information is handled under Australian law. If you access the Services from another country, you may have additional rights under local privacy law (for example, rights to erasure, restriction or portability in the United Kingdom, the European Economic Area or New Zealand). You can exercise any of those rights by contacting us, and we will respond in accordance with the law that applies to you.

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14. CHANGES TO THIS POLICY


We may update this Privacy Policy from time to time. The updated version will be indicated by the Last updated date at the top of this page. If we make material changes we will notify you by email or through the Services. Please review this Privacy Policy periodically.

 


15. CONTACT US


If you have questions or comments about this Privacy Policy, or want to exercise any of your rights, please contact us using the details below.


Only Punts Pty Ltd (ABN 15 676 004 363)
194 Turner Road, Kedron QLD 4031, Australia
Email contact@onlypunts.au

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